Get in Touch

Contact Ensue Global Markets

Our team is ready to assist you with trading inquiries, account support, and partnership opportunities. Reach out to us through any of the channels below.

Office Hours
  • Monday - Friday24/5 Trading Support
  • Customer Support08:00 - 20:00 GMT
  • Weekend SupportLimited Availability
  • Emergency Contact24/7 via Email

Send Us a Message

Fill out the form below and our team will get back to you within 24 hours.

Frequently Asked Questions

How quickly will I receive a response to my inquiry?

We aim to respond to all inquiries within 24 hours during business days. Urgent account-related matters are prioritized and typically receive a response within 4-6 hours.

What information should I include when contacting support?

Please include your account number (if applicable), the specific issue or question, and any relevant screenshots or documentation. This helps us resolve your inquiry more efficiently.

Do you offer phone support?

Currently, we provide support primarily via email and live chat through our trading platforms. This ensures that all communications are documented and can be properly tracked for your security and our compliance requirements.

Can I schedule a call with a trading specialist?

Yes, institutional clients and high-volume traders can request scheduled consultations with our trading specialists. Please send your request to cs@ensueglobal.com with your availability and specific topics you'd like to discuss.

Company Information

Ensue Global Markets Ltd.
Registration Number: 2025-00657
Registered Address: Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet, Saint Lucia
Office Address: Office No. 20, Reduit Road, Rodney Bay, Gros-Islet, Saint Lucia
Phone: +1 758 284 4682
Email: cs@ensueglobal.com

Important: For account security, never share your password with anyone. Ensue Global Markets will never ask for your password via email, phone, or any other communication channel.

Disclaimer

ENSUE Global Markets is a provider of contracts for difference (CFDs) across a multitude of assets, offering services on a leveraged basis. Please note that the valuation of your investments is subject to market volatility and could both rise and fall. Consequently, your invested capital is at risk. Cryptocurrency assets, notably unregulated and significantly volatile, are not afforded consumer protection. Additionally, any profits derived from your investments may be subject to tax.

ENSUE Global Markets does not extend its services to individuals residing in certain jurisdictions, including but not limited to the United States of America, United Arab Emirates, Québec (Canada), Belgium, Belarus, Russia, Iran, North Korea, Sudan, Yemen, or any other regions where the services rendered by ENSUE Global Markets would be in violation of the prevailing local laws or regulations. This listing is not exhaustive and is subject to updates as deemed necessary. ENSUE Global Markets is not actively targeting EU/EAA clients. We strongly encourage prospective clients to thoroughly understand the foreign exchange regulations applicable in their respective countries prior to availing themselves of ENSUE Global Markets services.

High Risk Investment Notice: Contracts for Difference (CFDs) are sophisticated financial instruments that entail substantial risk due to their leveraged nature. Rapid monetary loss is a probable consequence of engaging with these instruments. It is imperative that you conduct a careful evaluation of your comprehension of the functionality of CFDs and determine the suitability of CFD trading in your particular situation. You are strongly advised against investing funds that you cannot afford to lose. Leveraged products may not be suited for all individuals and could potentially lead to complete depletion of your capital. Leveraged trading in foreign currency contracts and CFDs are complex financial products traded on margin intended for retail, professional and eligible counterparty clients. Leveraged trading is risky and may not be suitable for all investors. Ensure you understand the risks involved as you may lose all your invested capital. Most CFDs have no set maturity date and a CFD position matures on the date an open position is closed. Please read our Risk Disclosure.

Fraud Protection Notice: ENSUE Global Markets provides only brokerage services to clients. In addition, ENSUE Global Markets is operated only via the URL: ensueglobal.com/market and clients should make sure they are accessing our services only via that URL. ENSUE Global Markets will never ask you for your password nor will it contact you via SMS/Phone for such.

The content contained herein is provided solely for informational and marketing purposes. It does not constitute, nor should it be interpreted as, financial, investment, or other professional advice or a recommendation. Further, it does not represent an offer or solicitation to purchase, sell, or engage in any financial instrument or transaction. Clients should seek the opinion of licensed financial advisors to ensure that they have the risk appetite, relevant experience and knowledge before they trade.

Users registering confirm that they fully understand and agree with the company's legal documents.

© 2025 Ensue Global Markets. All rights reserved. | Privacy Policy / AML-KYC / Risk Disclosure
! Risk Warning: Trading CFD products carries a high level of risk and may not be suitable for all investors.
Important Notice
Ensue Global Markets warns investors of the high risk associated with its derivative products, which are traded outside of exchanges. Due to leverage, these products can lead to rapid loss of funds and may not be suitable for all investors. The company disclaims any liability for losses resulting from investing activities.